How We Work

Step by step guide to getting your website up and running

SebenzaOnline
  1. 1
    Decide What you want from your website
    We cater for all kinds of websites. This first step is to get you to understand what package would suit you best.
    Create a rough image of what you have in mind for your new website. Is it going to be a simple source of information, a restaurant menu, an online sports store... the list goes on.
  2. 2
    Select one of our website packages
    Our packages are there to make it simple for you to get an understanding of what a website will cost you.
    Start Up - The basic package for businesses wanting to get themselves online Lite Store - For small businesses wanting to start selling products online Heavy Store - For larger businesses wanting to sell their products online
  3. 3
    Contact a representatve
    This step is particularly important for Heavy Store users. We gain knowledge of exactly what you need your store to do, how many products etc. so that we can quote you.
    Contacting us is simple, you can whatsapp, email, skype or fill out our contact form. This gives us the chance to hear what it is you require. Once we have a good understanding, we will send you a formal quotation and contract.
  4. 4
    Adjust & accept the quotation
    We don't ask for full payment upfront. The 50% payment gives us the working capital to host your site and fill it with amazing content
    Once you have looked over the quotation let us know if you have anything you want changed and we will do so immediately. If everything is good and you wish to sign up for our services you can pay the 50% deposit to get the ball rolling.
  5. 5
    Work Together throughout the build
    Data must be made available to us easily and on time. Contact with our clients is what makes us so efficient.
    We require that either the store owner or manager be contactable for the duration of our contract. Our websites are tailored to your specific business environment and we want all the information to be 100% correct. This is vital to both the Lite and Heavy Store packages as we need information on each product.
  6. 6
    Agree on the final product
    The balance of payment is made only once customers are 100% satisfied with what they have received.
    We will have completed your website within the specified time period we quoted on. After the website is complete a meeting is held to discuss the final product. When everything is ironed out and fixed according to your needs then the balance of payment is made.
  7. 7
    The Launch
    Monthly payments for the Heavy Store Package will vary. We agree on a figure according to monthly services that are required by our customers.
    An official launch date will be set and your site will be integrated throughout all your social media accounts. Monthly payments will start the following month according to which plan you chose.
  8. 8
    Support + Updates
    All of our website packages come with free 24/7 email support. This support lets you ask us questions about how to do things on your website, like load product, create specials and add banners etc.
    All of our website packages come with free 24/7 email support. This support lets you ask us questions about how to do things on your website, like load product, create specials and add banners etc. The Heavy Store package gives you the chance to have us do marketing, product maintenance, email sends and social networking.